Popular live chat for e‑commerce
Convert visitors to customers. A website without live chat is like a brick-and-mortar store without a shop assistant–ready to talk business?
![Smartsupp web chat widget](gif/live_chat_for_ecommerce_en_2x_cujcbu.gif)
Trusted by 100 000+ active customers worldwide
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![Riluxa](png/logo-riluxa-white_sf8tti_ebm9ff.png)
![XD design](png/logo_xddesign_ykp1mb.png)
![AXA Assistance](png/axa_xtxpyo.png)
![Roneberg Smart](png/roneberg_h4ld3a_onhtam.png)
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![wkdzik.pl](png/wk_sklep_prezka_cru5i7.png)
![South and City College Birmingham](png/sccb_logo_white_mf1kzc.png)
![Bldpharm](png/bld_pharm_mixcoc.png)
![Das Welt Auto](jpg/dasweltauto-logo_d2yvyr.jpg)
![Citroën](png/citroen_2022.svg_epkzkm.png)
![COLORADO Department of Labor and Employment](png/cdle_chat_image_xl6nuw.png)
Quick setup
Start chatting in 2 minutes
Integrations
PrestaShop, OpenCart, etc.
Chat on the go
iOS & Android app
Power up your business with our conversational AI chatbot!
Experience the future of conversational e-commerce firsthand
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![](jpg/chat-website-visitors_xuqb6f.jpg)
500% higher customer engagement
Step behind the counter of your webshop
Online store without a chat is like a brick-and-mortar store without a shop assistant. Step behind a virtual counter of your online store and start a personal conversation with your customers.
- Make your visitor feel welcome
- Offer help with merchandise selection
- Motivate with special offers & discounts
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Positive impact on conversions
Boost sales on your webshop
Data shows that visitors who chat with you are up to 5 times more likely to buy. Measure impact of Smartsupp on conversions in Google Analytics.
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Customer identification
See customer’s details in chat
See customer info like name, email or phone directly in Smartsupp when chatting, thanks to our out-of-the-box integrations with e-commerce platforms.
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Automatic messages
Automate your customer care
Smartsupp allows you to proactively engage visitors. Set up personalized automatic messages based on visited page and how long visitor spent on it.
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Video recordings
Understand customer behavior
Watch behavior of your visitors while making a purchase. You can see pages they browsed, their mouse movement, clicks and understand where they are getting stuck.
Works great on all major platforms
Use our out-of-the-box integrations on e-commerce platforms and website builders
The proof is in the numbers–our customers trust the results
Join now